Washburn Tech

Grievance Procedure

A student who has an academic or non-academic concern or complaint needs to follow these steps to address and resolve the issue:

  1. The student shall first bring the issue informally to the attention of his/her program instructor within five school days after the concern was raised. Every effort must be made to resolve the concern at this level.
  2. If, after every effort has been made to resolve the concern with the instructor, the student is not satisfied, the student may present a written grievance to the Assistant Dean and Director of Student Services within 30 days after the incident/issue that raised concern. The Assistant Dean and Director of Student Services will investigate the matter and render his/her decision within ten school days after receiving the written grievance. A written notice of the decision will be mailed to the student.
  3. If the student wants to appeal the decision of the Assistant Dean and Director of Student Services, he/she must file a written appeal within five school days to the Dean of Washburn Tech. The Dean will render a decision on the grievance within five school days of the filing. A written notice of the decision will be mailed to the student.
  4. The decision of the Dean will be final.
  5. Note: Health Occupations students with issues or concerns not resolved at the classroom level, will take those issues/concerns to the Director of Practical Nursing and Health Occupations before coming to the Assistant Dean and Director of Student Services.
  6. Note: If the appeal is regarding dismissal from a program, the student may remain in class during the appeal process unless the student poses a risk to self or others.