two students walking outside a building on campus

Emergency Communications (DPT)

DPT 101  Dispatch  (5)  

Students will learn the roles and responsibilities of a dispatcher. The student will learn to answer emergency calls and work with citizens and law enforcement to provide necessary services. Training will include collecting necessary information from callers, use of voice to calm and deescalate situations, determining when calls should be referred to other agencies as well as what resources are available and should be dispatched.

DPT 103  Introduction to Emergency Mgmt  (1)  

This course provides emergency preparedness personnel with an overview of the skills needed at the community and state levels for emergency operations involving all hazards. This class is appropriate for business and industry, firefighters, Emergency Managers, EMS, police and other interested parties. Participants will complete the NIMS 100 course online.

DPT 107  Dispatch Protocols  (2)  

The Dispatch Protocols course is intended to give the student an introduction to protocols as they apply to Emergency Communications.

DPT 109  Emergency Communications  (3)  

Basic emergency communications equipment and operating procedures; specialized equipment used specifically for emergency communications such as alert paging and interagency radio, telephone, and computerized equipment; practice in use of emergency communications equipment; professional responsibilities and career opportunities in emergency communications.

DPT 111  Dispatch Clinical  (1)  

Students will spend a minimum of 45 contact hours working with dispatchers at the county and city law enforcement offices handling calls as well as working with the fire department dispatchers.

DPT 112  Advanced Dispatch Clinical  (2)  

Students will spend a minimum of 90 contact hours working with dispatchers at the county and city law enforcement offices handling calls as well as working with the fire department dispatchers.

DPT 121  Advanced Dispatch  (4)  

This course will build on the competencies learned in the Dispatch Course (DPT101). It is designed for students who have decided that they are interested in pursuing a career as a dispatcher. Students will learn to determine how to work with other agencies, route calls to the appropriate agency, multitask and make good decisions.